AI credits
Every AI answer, agent run and voice clip uses credits from your company's monthly allowance. See what is left, what uses them, and how to get more.
Credits are how Zaptiz meters the AI. Your company gets a monthly allowance with its plan, everyone in the company draws from it, and it starts again on the 1st of each month.
📷 Screenshot spot — an agent page header with the "credits left" chip (tooltip open, showing "used this month"), the "~ credits" tag under the agent's name, and the Run panel's "About … credits" note beside Run agent
Save as static/img/screenshots/ai-credits.png and replace this box with 
See what is left
| Where | What it shows |
|---|---|
| AI › AI Agents, every agent page and run page, AI › Daily Briefing | A credits left chip. Hover it for how many were used of the month's allowance. It turns amber when less than a tenth is left. |
| The Assistant's header | credits left, in red when none are left. |
| An agent page | ~ credits under the name and About … credits beside Run agent — the estimate for one run. |
| After a run | The credits it used, on the result, the run page and in Run history. |
| Under each Assistant answer | The credits that answer used (cr). |
| Daily Briefing › History | A Credits column for each brief. |
What uses credits
- Each Assistant answer. Answers that check a lot of your data, or read an attached photo or document, use more.
- Each agent run — when you click Run agent, when the Assistant runs one for you, and every scheduled run.
- The Daily Briefing — one brief per person, every time it is written, including each scheduled recipient's brief.
- Voice — each recording turned into text and each answer read aloud.
- Reading a scanned PDF you attach in the chat. A PDF with selectable text or a text file costs nothing to attach.
Reading results, opening runs, and confirming or cancelling drafts use no credits.
When credits run out
Before every answer and every run, Zaptiz checks that enough is left for that job. When it is not, the answer or run does not start, and you see:
Your company has used this month's AI credits. An administrator can request a top-up from Settings → Billing.
Despite the wording, there is no Billing section under Settings — your Company Admin gets more credits from Administration › Subscription & Billing, as described below.
The check is per job, so the Assistant may still answer a short question when a large agent such as the BOQ Generator can no longer start. A run that fails part-way is charged only for the AI work it completed.
Briefs and agents your Company Admin has scheduled are not stopped by the check, so the balance can dip below zero near the end of a month. If you are close to the limit, switch off schedules you can do without on each agent's page.
Get more credits
Only a Company Admin can change the plan.
- Open Company › Administration and click Subscription & Billing.
- Under Plans, each plan shows its AI credits / month. Click Request this plan on one with more.
- Choose the months and send the request. The Zaptiz team approves it, and you pay on the same page.
The new allowance applies once your plan changes. For extra credits in the middle of a month, write to support@zaptiz.com.
Spend them well
- Use one conversation per topic. Each conversation also has its own credit limit; when you see "This conversation has reached its credit limit. Start a new conversation to continue.", click New chat.
- Read an agent's latest result instead of running it again — open the agent, or ask the Assistant "what did the cash-flow forecast say".
- Schedule briefs only for the roles that read them. Each recipient's brief is charged separately.
- Credits do not carry over. What is unused on the last day of the month is gone.
Related
- Subscription — plans, requests and payment.
- Daily Briefing — scheduled briefs and who receives them.
- Zaptiz Assistant — answers, attachments and voice.
- Contact support — when you need more before the month ends.